Summary
- Repair Missing Registry Entries Rlcraft
- Repair Missing Registry Entries Template
- Missing Registry Files
- How To Remove Registry Entries
Cannot connect to server - Fatally missing registry entries #956. Robaimes opened this issue Nov 21, 2017 7 comments Labels. Unconfirmed Bug. Registry Cleaner will remove entries for non-existent applications, and it'll also fix invalid or corrupted entries i.e. It will repair your registry. You'll probably find your computer starts much more quickly too! Similarly, double-click on RefCount entry and change the Value Data from 1 to 0. If you cannot find “RefCount”, right-click anywhere (blank space) in the right pane click on New DWORD (32 bit) and type RefCount as the Name for this New DWORD. Close the Registry Editor and Restart your computer. Fix Corrupted User Profile Using Registry Editor; Create New User and Transfer Files from Old to New User Account. Use Registry Editor to Fix Corrupt User Profile in Windows 10. Login to another User Account (With Admin Privileges) or boot your computer in Safe Mode and follow the steps below to Fix Corrupted User Profile in Windows 10.
Instructions provided describe common issues and general troubleshooting techniques related to installing and uninstalling the ArcGIS product suite.
Procedure
Follow the three steps below before beginning any additional troubleshooting procedures:
- Go to Add/Remove Programs in the Control Panel, highlight the ArcGIS product, and select Remove. If this fails, note the error message and/or create a screenshot of the error received.
- Go to Add/Remove Programs in the Control Panel, highlight the ArcGIS product > select Change > select Repair. If the repair is successful, try step 1 again. If the repair option returns the same error, continue with step 3.
- Run the Uninstall from the command line with the log option.
- From the Desktop, go to Start > Run.
- Enter the command below, modifying the product code as necessary.
For example, to uninstall ArcGIS Desktop 9.0 silently, use the following command line:
Common Problems
- Windows Installer 1904 error - files fail to register
Select ignore to continue the installation. Once the installation is complete, manually register the offending file.
- From the Desktop, go to Start > Run.
- Enter the command below, modifying the path to the file as necessary.
- Wrong version - a prompt appears to remove a previous version, even though all previous versions have been uninstalled
Ensure that there are no incorrect versions of ArcGIS products still installed by checking the Add/Remove Programs list. If all listed programs are the correct version, check the registry key HKEY_LOCAL_MACHINESOFTWAREESRIArcGISRealVersion.
- From the Desktop, click Start > Run.
- Type regedit into the text box.
- Click OK.
- Browse to the desired registry hive.
If the value for that registry key does not match the version of currently installed ArcGIS products, the registry has been corrupted.
- Windows Installer appears when launching ArcGIS applications
An entry is logged by the Event Viewer when any application goes into repair. Go to the Event Viewer and find any entries related to the product in repair or related to the Windows Installer. Determine if the missing resource listed in the event viewer entry is missing.
- Right-click My Computer.
- Click Manage.
- Expand the Event Viewer tree.
- Click Application.
- Search for MsiInstaller entries related to ArcGIS.
- The installation stops responding on one of the following files: rdo.dll, rdoBC.dll, cso.dll, XFCOMUtility.dll, ArcGISDomain.dll, SXSUtility.dll
- Cancel the installation. Terminate all Msiexec.exe processes found in the Task Manager, if necessary.
- From the Desktop, right-click on the Desktop taskbar at the bottom of the screen.
- Select Task Manager.
- Click the Processes tab.
- Check the Image Name list for msiexec.exe processes. There may be more than one.
- If no other ESRI products are installed, delete the C:Program FilesCommon filesESRIRaster folder.
- Delete the HKEY_CURRENT_USERSoftwareESRIRaster registry hive.
- From the Desktop, click Start > Run.
- Type regedit into the text box.
- Click OK.
- Browse to the desired registry hive.
- Restart the installation.
- Files and/or registry keys are left behind after uninstallation
Verify that there are no Esri products or third party applications that use Esri resources installed by checking the program list in Add/Remove Programs. If no Esri products or third party applications are installed, delete the remaining ArcGIS related files and registry keys. Run the COM Explorer utility to identify any orphaned registry entries related to ArcGIS. If the leftover files are DLLs, EXEs, or OCXs, unregister them before deleting.
- From the Desktop, go to Start > Run.
- Enter the command below, modifying the path to the file as necessary.
- When uninstalling ArcGIS Desktop, a prompt appears stating a Demo Edition or Evaluation Edition version is installed
'ArcGIS Desktop 9.x has detected an installation of ArcView (Demo Edition) on this computer. ArcGIS Desktop 9.X cannot be installed on the same computer as ArcView (Demo Edition)'
- Change the value for the registry key: HKLMSOFTWAREESRIArcInfoDesktop8.0ProductName from ArcGIS Desktop 9.x to ArcGIS Desktop.
- From the Desktop, click Start > Run.
- Type regedit into the text box.
- Click OK.
- Browse to the desired registry hive.
- Examine the Event Viewer
Entries are logged in the Event Viewer when the Windows Installer errors or goes into repair. Examining the logs may offer insight into the solution. Latest version of mac mojave.
- Right-click My Computer.
- Click Manage.
- Expand the Event Viewer tree.
- Click Application.
- Search for MsiInstaller entries related to ArcGIS.
- Manually register DLLs
- From the Desktop, go to Start > Run.
- Enter the command below, modifying the path to the file as necessary.
Select ignore when registration errors appear. After the installation is complete, manually register the offending DLLs. A message displays indicating the success or failure of the registration.
- Capture a screenshot of the error
If contacting Technical Support, include a screenshot of the error in the incident report.
- Capture a log of the install
- From the Desktop, go to Start > Run.
- Enter the command below, modifying the setup location as necessary.
- Capture a log of the uninstall
- From the Desktop, go to Start > Run.
- Enter the command below, modifying the product code as necessary.
For example, to uninstall ArcGIS Desktop 9.0 silently, use the following command line:
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- Download and run the COM Explorer utility
The COM Explorer utility identifies orphaned registry keys left behind after uninstall. Download a free thirty-day trial version here.
Tips for ensuring a successful installation
Tips for ensuring a successful installation
- Verify that all products are the correct version
If installing extensions or third party applications, confirm the sofware is compatible with the ArcGIS product installed or intended for installation. If unsure of compatability with ArcGIS products, check with the developer of the software being installed.
Repair Missing Registry Entries Rlcraft
- Close all other applications, including any Esri products, third party applications, and Internet Explorer
All mobile software solutions. Closing all applications minimizes the need for a system restart after completion of the installation.
![Editing registry entries Editing registry entries](/uploads/1/2/7/6/127614212/727606563.jpg)
- Always uninstall third party applications, ArcGIS extensions, and developer kits before uninstalling any ArcGIS product
- Verify that the installing user account has full administrative privileges
Repair Missing Registry Entries Template
Additionally, the installing user requires write access to the C: drive, all child folders, and to the registry. Perform the same check for the System account.
- Click My Computer.
- Right-click Local Disk (C:). If the operating system is installed on a Local Disk other than C, right-click that drive letter.
- Select the Security tab.
- Verify the SYSTEM account is listed in the 'Group or user names:' list. The SYSTEM account requires Full Control, which can be confirmed by selecting the SYSTEM account and verifying that Full Control is set to Allow under the Permissions list.
- If the SYSTEM account is not listed, click Add.
- In the text box, type <computer name>SYSTEM. Click OK.
- Enable full control for the SYSTEM account by selecting the Allow check box for Full Control.
- Click OK.
These steps must be performed for any user accounts that installs ArcGIS software.
Related Information
Last Published: 9/22/2020
Missing Registry Files
Article ID: 000013206
How To Remove Registry Entries
Software: ArcGIS Image Server 9.3.1, 9.3, 9.2